Have you narrowed your choice for web hosting down to HostGator and GoDaddy, but are unsure of who to choose? Luckily for you, I have written this HostGator vs GoDaddy comparison review to help you choose the better hosting provider.
HostGator and GoDaddy are two of the most popular hosting providers on the market right now. When comparing these two providers to ultimately choose the winner, it is important to understand where each web host excels and where improvements can be made.
SIDE NOTE: If you do not have time to read my HostGator vs GoDaddy comparison review, here is the quick breakdown. If you want a stable web host with unlimited features, go with HostGator. However, if you want a web host that is cheap and sells multiple other products, go with GoDaddy.
HOSTGATOR VS GODADDY – REPUTATION
(HostGator has a better reputation)
Overall, HostGator has built a solid reputation in the web hosting industry. However, the EIG takeover brought the web host to an extreme low. While it is still a good choice for web hosting, HostGator has lost a lot of respect it once had. Even with the drop in reputation, they still host over one million websites.
However, they managed to maintain an A+ rating with the Better Business Bureau. The page shows a total of 218 customer complaints against HostGator – although, many were resolved.
From using actors to entice marketing to their CEO killing elephants in Africa, GoDaddy is nothing but a big mess of a company. GoDaddy is still a big name in the web hosting industry, but it is slowly digging its own grave due to their diminishing reputation. Cheap pricing options are what make GoDaddy somewhat attractive.
Like its competitor above, GoDaddy earned an A+ rating with the Better Business Bureau. However, their BBB page shows a messy 818 customer complaints – more than half relate to problems with the service.
HOSTGATOR VS GODADDY – PRICING
(GoDaddy is cheaper than HostGator)
- Monthly Hosting Price – Hatchling is $7.16/month, Baby is $7.96/month, and Business is $11.96/month.
- Yearly Hosting Price – Hatchling is $66.72/year, Baby is $95.52/year, and Business is $143.52/year.
To see all hosting plans in more detail, go to HostGator to learn more.
- Monthly Hosting Price – Economy is only available for three month terms which costs $20.97, Deluxe is $8.99/month, and Ultimate is $14.99/month.
- Yearly Hosting Price – Economy is $41.88/year, Deluxe is $53.88/year, and Ultimate is $89.88/year.
To see all hosting plans in more detail, go to GoDaddy to learn more.
HOSTGATOR VS GODADDY – HOSTING FEATURES
(HostGator is the clear winner when it comes to hosting features)
|Storage:||Unlimited||100GB – Unlimited|
|Databases:||Unlimited||10 – Unlimited|
|Email Accounts:||Unlimited||100 – 1,000|
|Hosted Sites:||1 – Unlimited||1 – Unlimited|
HOSTGATOR VS GODADDY – HOSTING INTERFACE
(Both hosting providers offer an easy interface to work with)
HostGator uses the popular cPanel interface for Linux hosting accounts and the Plesk interface for Windows hosting accounts. Since Linux hosting is more popular, you will probably be using their cPanel interface which you will find convenient and easy to use.
Like HostGator, GoDaddy offers the same control panels. It all depends on whether you will be using web hosting for Linux or Windows. It is important to note that GoDaddy recently upgraded to the cPanel interface as it was not offered in the past. I am guessing this was due to the numerous amounts of user requests and complaints.
HOSTGATOR VS GODADDY – APPLICATIONS
(It’s a personal preference here. I found HostGator easier in terms of installing applications)
HostGator provides users with the popular QuickInstall, featuring multiple one-click script installs such as WordPress, Joomla and Drupal. Other application categories include forum software, self-hosted shopping carts and wikis.
The GoDaddy Hosting Connection features multiple scripts such as WordPress, Joomla and Drupal. Last time I checked, GoDaddy’s WordPress install is pre-packed with several free themes (on top of the original WordPress themes). Other application categories include wikis, forums and ecommerce solutions.
HOSTGATOR VS GODADDY – FREE STUFF
(HostGator gives you more perks than GoDaddy)
A purchase of a shared hosting account qualifies you for a free $100 credit for Google AdWords, $100 credit for Yahoo and Bing, and a free SSL certificate. In addition, HostGator will transfer your existing website for free (this includes your domain name, databases and any installed scripts). Typically, other web hosts charge a fee for transfers.
By now, you should know that GoDaddy is the king of marketing. A purchase of a shared hosting account entitles you to a free domain name. Depending on the region you live in, you may be eligible for $250 in free advertising credits for Facebook, Google and Bing.
HOSTGATOR VS GODADDY – GUARANTEES
(HostGator has more clear and reliable web hosting guarantees)
HostGator offers an uptime guarantee of 99.9% and a 45-day money back guarantee. While 45 days is not enough time to test the reliability of the hosting servers, it is more than enough time to change your mind and ask for a full refund.
Like HostGator, GoDaddy offers an uptime guarantee of 99.9% and a 45 day money back guarantee. However, things get a little tricky when requesting a refund for monthly plans. Monthly plan refunds must be requested within 48 hours of purchase, otherwise a partial refund will be given. Also, with all of the downtime and outages, I highly doubt the uptime remained at 99.9%.
HOSTGATOR VS GODADDY – SUPPORT
(HostGator’s support team is more responsive, but GoDaddy is trying to catch up)
HostGator offers a 24/7 support structure via live chat, phone and email ticketing. Additionally, HostGator has an active support forum and helpful video tutorials.
I contacted their technical support via live chat, asking a random question. My wait time was one minute. A representative joined the chat session in the stated time and was able to assist me in a professional and helpful matter.
With the exception of the live chat option (has limited hours of operation), GoDaddy offers customer support that is available 24 hours a day, 7 days a week and 365 days a year. Also, they offer a resource page filled with tutorials.
I also contacted GoDaddy’s live chat support and was told that my estimated wait time was two minutes. However, I ended up waiting almost half an hour. The estimated wait time changed several times (see image below). Not a pleasant experience to say the least.
HOSTGATOR VS GODADDY – WHO SHOULD YOU HOST WITH?
(HostGator wins, but GoDaddy is a strong alternative)
If you are in the market for a shared web hosting company, then either web host is going to work. It all depends on the type of website you plan on building. If you plan on building a WordPress website and expect a lot of traffic, I would recommend looking at WP Engine (a managed WordPress web hosting solution).
With the exception of few minor things, I do not think one could determine which web host is actually better. While I prefer and recommend HostGator over GoDaddy, I advise you to go with the one that you feel more comfortable with.